we are specialists
in travel related marketing intelligence and consulting
sectors of activity
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Experts with over 20 years of combined experience in airline research
m1nd-set is world renowned as the top agency in travel retail
Measuring multi-advertising campaigns that run simultaneously
m1nd-set is renowned for it’s unmached expertise in travel research
services
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B1S is the Travel Retail industry’s most comprehensive and accurate database regarding consumer behaviour and air traffic
m1nd-set conducts face to face airports at over 60 airports around the world
AIRS@T is m1nd-set and IATA´S leading benchmark of air passenger satisfaction worldwide
On top of our ongoing program and “packaged” products m1nd-set offers a full range of ad-hoc services
m1nd-set 360° is a new Virtual Reality research product to help industry stakeholders boost footfall and conversion in duty free shops.
In addition, we also provide our expertise on:
media
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The Duty Free and Travel Retail press is talking about us
m1nd-set is speaking at the main Industry's events
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airport coverage
Thanks to ongoing demand to survey passengers for the airline industry, airports and duty free shops, m1nd-set has secured an exceptional network of interviewers with privileged access to be stationed in airports after security clearance checks.
In international gateway airports listed below we have local teams that can engage with departing passengers for market research purposes. Don’t hesitate to contact us for more information about this unique service.
